Run4Win Terms and Conditions

Welcome to Run4Win Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide. By creating an account with us, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our platform.

About Our Operator

Run4Win Casino is owned and operated by Novatrix SRL, a company registered in Costa Rica under registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We operate under an e-gaming licence issued by the Tobique Gaming Commission, licence No. 0000002. We launched our platform and have since built a growing community of players across Australia, Canada, Europe, New Zealand, and Kazakhstan.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. When you register for a Run4Win account, we require accurate, complete, and up-to-date personal information. You agree that we may verify your identity, age, and payment details at any time, including before processing your first withdrawal.

• You may only hold one account with us
• You must provide truthful information during registration
• We reserve the right to suspend accounts that violate our policies
• We do not permit the use of VPN or proxy services to access our platform

Restricted Territories

We do not accept players from a number of jurisdictions, including Afghanistan, Belarus, Canada (New Brunswick and Ontario), Central African Republic, China, Cuba, Cyprus, DR Congo, Georgia, Greece, Haiti, Iran, Iraq, Israel, Latvia, Libya, Myanmar, Netherlands, North Korea, Poland, Romania, Russia, Somalia, South Africa, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, and Yemen. Players from Sweden may register with us, however, we do not extend bonuses, promotions, or VIP programme benefits to Swedish residents.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Maestro, SOFORT, Apple Pay, Google Pay, Trustly, Pay4Fun, bank transfer, Net Banking, Skrill, Neteller, ecoPayz, iDebit, Jeton, Jetonbank, MiFinity, MuchBetter, Paysafe, AstroPay, and Flexepin, as well as cryptocurrencies such as BTC, BCH, ETH, LTC, DOGE, USDT, XRP, BNB, and ADA. The minimum deposit at Run4Win Casino is 20 EUR, and the minimum withdrawal amount is also 20 EUR, or the crypto equivalent such as 0.002 BTC, 0.1 ETH, 0.3 LTC, or 20 USDT.

We do not charge withdrawal fees. Our withdrawal limits are set at 7,500 EUR per rolling 7 days and 15,000 EUR per month, with higher limits available to our VIP members. Once your withdrawal request is approved, we process it within 72 hours. Instant payment methods are typically credited immediately, while bank transfers may take 1-5 banking days to arrive in your account.

Welcome Package and Bonus Terms

Our welcome package is available across your first four deposits, offering up to 4,000 EUR (or 6,400 AUD) plus 300 Free Spins. The minimum qualifying deposit is 20 EUR or 30 AUD. Full details of each deposit bonus are listed below:

• 1st deposit: 150% up to 500 EUR + 100 Free Spins on Big Bass Bonanza
• 2nd deposit: 50% up to 1,000 EUR + 50 Free Spins
• 3rd deposit: 100% up to 500 EUR + 50 Free Spins
• 4th deposit: 25% up to 2,000 EUR + 100 Free Spins

We also run daily promotions with a minimum deposit of 20 EUR, each subject to wagering requirements of x40 and a 3-day validity period, including Monday SPINS, Tuesday POWER, Wednesday GOLD, Thursday DOUBLE, Friday CHANCE, Saturday FEST, and a dedicated Sunday bonus. We reserve the right to amend, withdraw, or cancel any bonus offer at our discretion, and we may void winnings generated through bonus abuse or breach of these terms.

Loyalty and VIP Programme

Our loyalty programme consists of 28 levels spread across 5 tiers, beginning with Rookie, Explorer, and Expert, and rising to higher VIP statuses. For every 99 EUR wagered on slots, we award one status point. Level rewards are paid as free spins and cash, subject to wagering requirements of x20-x25. From the Legend level onward, we provide weekly cashback as part of our VIP programme, and we cap VIP cash rewards at x10 while free spin rewards are capped at 300 EUR. Unlike many operators, we offer instant VIP recognition rather than requiring lengthy qualification periods.

Games and Fair Play

We feature over 10,615 slots, 1,056 live games, and more than 16,151 titles in total, sourced from roughly 100 providers, including Pragmatic Play, BGaming, Relax Gaming, Hacksaw Gaming, Red Tiger, Evolution, Novomatic, and many others. Our live casino section is powered by Evolution, Ezugi, Pragmatic Play Live, Amusnet Live, Absolute Live Gaming, and Plati Live. We also offer progressive jackpots with a combined pool exceeding 6,504,497 EUR, alongside blackjack, roulette, craps, video poker, scratch cards, and classic pokies. We are committed to ensuring that all games on our platform operate under certified random number generation and fair gaming standards.

Responsible Gambling

We encourage all players to gamble responsibly and provide tools to help you manage your activity, including deposit limits, self-exclusion options, and reality checks. If you feel that gambling is becoming a problem, we urge you to contact our support team for guidance and assistance.

Customer Support and Dispute Resolution

Our customer support team is available 24/7 via email and our contact form. You can reach us directly at [email protected]. Should a dispute arise that we cannot resolve internally, we participate in alternative dispute resolution through EGIS, an independent body that reviews unresolved player complaints.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page periodically, as continued use of our platform after changes are published constitutes your acceptance of the revised terms. These terms, along with our privacy and cookie policies, form the entire agreement between you and Run4Win Casino regarding your use of our services.